viernes, 17 de mayo de 2024

☕ By any other

Best practices for naming AI chatbots.
May 17, 2024

Tech Brew

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It's Friday. Being writers and editors, we like to think that words matter and names are important. We fret over what to call our kids, our pets, our art, our work. But would an AI chatbot by any other name still hallucinate? (Bear with us here.)

Tech Brew's Patrick Kulp talked to Lexicon Branding's David Placek about what, exactly, makes a solid name for an AI product. The good news? Placek advocates for monikers that evoke a more human connection than the cAMeL-cAse-riddled labels du jour.

In today's edition:

Patrick Kulp, Kelcee Griffis, Alex Zank, Annie Saunders

AI

What's in a name?

AI/binary code with a name tag overtop and a hand gesturing to write on it. Francis Scialabba

You've just spent millions of dollars, countless computing hours, and untold gallons of cool water steeping a neural network in the sum of internet knowledge. Now, just one question remains: What do you call this thing?

That's where David Placek and his naming agency, Lexicon Branding, might come in. If you don't know the agency's own name, you definitely know some of the names it's coined: Febreze, Dasani, BlackBerry, Sonos, the Subaru Outback.

Situated in the houseboat haven of Sausalito, California, the small agency has worked with most of the tech giants jostling over AI supremacy on the other side of the Golden Gate Bridge. And lately, Placek has been spending a lot of time thinking about what to call various chatbots.

After "numerous requests from companies to name new AI technology brands," Lexicon recently polled around 350 consumers and developers in the US and Germany to try to understand what makes a good moniker for this new wave of generative AI models.

Based on the findings, Placek might encourage clients to use something that brings to mind a piece of the natural world, like Meta's Llama models, as a way to "convey a sense of simplicity, calm, and ease," according to the report. Words that are "relatable" and "capable," and include a commonly used suffix or prefix, like Co-, as in Microsoft Copilot or Cohere, can connote "collaboration, competence, and a sense of being in control," the findings suggest.

"It's better to make these things approachable and able for the human mind to process in a really simple way," Placek told Tech Brew. "Natural would be a good way to do it. Until that becomes a trend, and all of a sudden, there's mountain this and sky that and ocean that."

Keep reading here.—PK

   

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CONNECTIVITY

Down the stretch

148th Preakness Patrick Smith/Getty Images

At Baltimore's Pimlico Race Course, every split second matters.

That's true for the field of thoroughbreds that will race for the $2 million Preakness Stakes purse on Saturday, and for the tens of thousands of spectators who will consume nearly 50 gigabytes of mobile data during the event.

In data-usage terms, that's the equivalent of streaming 10,000 songs or 100 hours of video, all condensed into a 12-hour period and concentrated around the track's one-mile dirt oval.

According to Verizon Wireless's Brian Dunn, an associate director of network operations, providing this level of connectivity takes a measure of advance planning as well as boots-on-the-ground preparation.

"It's just a lot of extra capacity that we need to provide for our customers," he told Tech Brew. "Our standard network will get loaded. So it's really just a little bump there to ensure that we don't have any disruptions in service."

Keep reading here.—KG

   

AI

Try and come for my job

AI ethics Dny59/Getty Images

It's human nature to fear the change that new technologies may introduce. The Greek philosopher Socrates argued that the new-fangled invention of writing would weaken our memories, according to Plato's Phaedrus (which is, ironically, a written document).

But a little time and exposure may assuage these fears. This appears to be the case with finance leaders and the latest advancements in artificial intelligence, a recent survey by SAP Concur suggests.

The travel and expense-management platform surveyed 300 CFOs and senior finance leaders in March, and found that 27% of respondents view AI as a threat to their own job, down by more than half from August 2023, when SAP Concur reported that 68% felt their positions were threatened by AI.

"Anxiety about the existential threat from AI has eased as CFOs get used to the new technology," Christopher Juneau, head of SAP Concur's market strategy, wrote in the report.

Keep reading on CFO Brew.—AZ

   

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BITS AND BYTES

Stat: More than 60%. That's how much of the high-speed EV charging network in the US is made up of Tesla Superchargers, Reuters reported, citing federal data, in a story about the "mass firings of Tesla Supercharger staff."

Quote: "Maybe we could plan some relaxing activities together to help you unwind. How about a cozy movie night or a nice dinner date?"—ChatGPT, responding to a prompt from a Wall Street Journal reporter encouraging it to act like her boyfriend

Read: AT&T paid bribes to get two major pieces of legislation passed, US government says (Ars Technica)

Watch: Morning Brew Daily's interview with Uber CEO Dara Khosrowshahi

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COOL CONSUMER TECH

Image of hands holding binoculars against a blue backdrop. Beast01/Getty Images

Usually, we write about the business of tech. Here, we highlight the *tech* of tech.

Search update: A few weeks ago in this very spot, we wrote about Kagi, an ad-free search engine that costs $10 a month for the privilege of not having to sift through a stack of sponcon to find what you're looking for online.

Today we're back to say that it is so, so worth it. We blew through the free trial and immediately surrendered our credit-card details to use it in perpetuity. (Given the nature of our work, we were even able to expense it. Thanks, Morning Brew!)

All that's to say, whether you're a garden-variety internet user and consumer or a tech journalist, it's worth considering if your search life is worth paying for (we think it is).

Social test: After our successful test of a new search engine, we're now going to try out a new social network. Thursday morning, we popped open Instagram to be served a post about a—we are not making this up—"frozen Nerds Cluster cocktail." It was blue, it had Nerds on top of it, it was grotesque.

Does Instagram know what we want? Do we know what we want? Perhaps not, which is why the next thing we encountered on our phone on Thursday—this Wired article about Maven, a new social network backed by Twitter co-founder Ev Williams—intrigued.

The platform, Wired reports, "trades likes and follows for algorithms designed to foster serendipity and deep discussion." Consider our interest piqued. We'll report back in a few weeks if it's as much of a success as Kagi.

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